Technical Support & Parts Sales @ Stern® Pinball, Inc.

Technical Support & Parts Sales
VISTORS PLEASE NOTE: Press CTRL + F5 on your keyboard to clear the memory cache of your PC to ensure your PC opens the latest files with the same name (game code files, text readme files, etc.).

Service Game Manual excerpts and other support file in PDF format found on this website are also avialable on CD-ROMs (for visitors connecting at 56Kps Modem speed). Click for more info!

We at STERN Pinball continuously strive to provide our distributors, operators, and game owners with the best technical support possible. We, therefore, have provided you with the service options listed below. If your game requires parts and/or service, please contact your nearest STERN Pinball distributor (See our Distribution List). For any additional assistance, contact our technical service staff at 800-KICKERS (800-542-5377) or by email.

If your STERN Pinball is in need of repair, please contact your nearest STERN Distributor.

Cautions, Warnings & Notices
Image file from the last page in Service Game Manual.

Pinball Game Parts
• 2006 – 2008+ Complete Pinball Service Game Manuals in PDF Format available (includes parts and schematics).
• 2004 – 2005 Select Pinball Service Game Manual Excerpts only : Parts Identification & Location (The Pink Pages), Drawings for Major Assemblies & Ramps (The Blue Pages)
• Appendixes A – J (updated with each game)

Schematics, Theory of Operation
and Troubleshooting Tips
• Current S.A.M. System Games complete Schematic Section
• Archived Drawings for the White Star Board System™

Service Bulletins
• Detailing Technical Information, Tips, FYIs, Notices and Updates

Game Code Library
• Offering S.A.M. System Game Code
• Offering archived White Star Game Code for all Data East®, Sega™ and STERN® Pinballs (EPROM Programmer required)

Coinage Cards
• Offering a range of Coinage Cards for download
• Country Setting, Pricing Scheme, Dip Switch Setting (opens a pop-up window)
• New Default Pricing to USA 10 (for USA Games ONLY)
• Custom Pricing Demonstration (for S.A.M. System)

Tricks & Tips
• Pinball Machine Foam Cushion Packing
• 1st Time Pinball Set-Up & Preventative Maintenance
• Pinball Location Maintenance
• How to Update Your Game Code (S.A.M. System)

Track Your Order Via UPS Non-USA select your location

NTE Semi-Conductor Cross Reference Radio Shack Component Catalogue