Stern Pinball Launches New Insider Connected™ Features
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08/03/22

Stern Pinball Launches New Insider Connected™ Features

Mobile ID Card, Home Team™, and more!

CHICAGO, IL – August 3, 2022 – Stern Pinball, Inc. expands its award-winning Insider Connected platform with new features making it easier to access the service.  With Stern Insider Connected, over 43,000 users track their scores and earn achievements on our network of more than 11,000 connected machines.  New features launched today include an easier to use mobile ID card and Home Team system that will automatically log in home users.  Code updates are available today for all 18 Stern commercial LCD pinball machines that include Home Team and additional improvements across titles.

Insider Connected now offers our players the ability to save an ID card with their personal QR code in their mobile wallet.  It saves time previously spent retrieving a QR code by logging into the Insider Connected service on a phone or by finding a previous screenshot of your QR code saved somewhere in your photo library.  These mobile ID cards can be used on connected machines.

With Home Team, users’ home pinball machines will remember them.  Owners will be able to set standard home Insider Connected user profiles that are always available without needing a phone to scan in.  Guests won’t be left out either.  When guests scan into a Home Team enabled machine their profile will be temporarily remembered for rapid replays, until they log out or the machine is turned off.  Turning on Home Team can be done through the service menu on free play machines and accessed by pressing the flipper buttons before starting a game.

For more information on how to set up your own Mobile ID Card and Home Team, visit sternpinball.com/support/faq/ where you will find:

  • Mobile ID Card Set-up Video
  • Home Team Set-up Video
  • PDF Mobile ID Card Set-up Guide
  • PDF Home Team Set-up Guide

Stern Pinball takes the safety of our customer’s data seriously.  Stern works with both legal and security organizations to vet all aspects of Insider Connected for legal compliance and best practices worldwide.  As part of this effort, our new machine updates will notify users if any third party code modifications are identified that may put data at risk.

Insider Connected enables users to automatically download and update code across their machines.  All code updates and read me files are available at sternpinball.com/support/game-code/.  Every new machine produced by Stern Pinball comes from the factory Insider Connected-enabled.  Upgrade kits for earlier Stern Pinball LCD Machine are available through authorized dealers and distributors or at shop.sternpinball.com for both Pro and Premium/LE game editions.

About Insider Connected

Insider Connected is a comprehensive technology initiative to connect the universe of Stern pinball machines.  The platform is designed to enhance and extend player engagement with the games across both home and commercial environments.  It also presents professional operators of the pinball machines a robust set of tools to drive location play, build player loyalty, analyze performance, make adjustments remotely, and maintain the machines.

Registration for Insider Connected is available at insider.sternpinball.com/.  Players can also register at a connected game by scanning a registration QR code on the machine.  Once a player registers, they are issued a unique QR Code that can be used to identify that player at any connected Stern pinball machine anywhere in the world.  When a player scans into the machine, they can track progress, earn new game specific achievements, engage with the player community, and participate in promotions and Challenge Quests.

“Insider Connected is transforming how players interact with pinball machines.  Operators are benefiting from new tools that drive repeat play and help maintain games while players benefit from easier log-in access both on location and in their homes,” said Seth Davis, President of Stern Pinball, Inc.

About Stern Pinball, Inc.

Stern Pinball, Inc. is a global lifestyle brand based on the iconic and outrageously fun modern American game of pinball.  Headquartered minutes from Chicago’s O’Hare International Airport in the heart of North America, the company creates, designs, engineers, manufactures, markets, and distributes a full line of technologically advanced terrestrial and digital pinball games, parts, accessories, and merchandise.  Stern Pinball serves digital, consumer, commercial, and corporate markets around the globe.

Recent Stern Pinball titles include Rush, Godzilla, The Mandalorian, Led Zeppelin, Avengers: Infinity Quest, Teenage Mutant Ninja Turtles, Stranger Things, Elvira’s House of Horrors, Jurassic Park, Black Knight: Sword of Rage, The Munsters, The Beatles, Deadpool, Iron Maiden, Guardians of the Galaxy, Star Wars, Aerosmith, Ghostbusters, KISS, Metallica, Game of Thrones, The Walking Dead, Star Trek, AC/DC, Batman, and Spider-Man.  A broad range of players enjoy Stern Pinball’s games from professional pinball players who compete in high-stakes competitions around the globe to novice players who are discovering the allure of the silver ball for the first time.  To join the fun and learn more, please visit www.sternpinball.com.

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This limited software license Agreement (“Agreement”) applies to your use of Stern Pinball Software pre-installed on a Stern Pinball Machine and any Authorized Updates made available to you. BY USING YOUR STERN PINBALL MACHINE, YOU AGREE TO THE TERMS OF THIS AGREEMENT. If you do not agree to the terms of this Agreement, do not use your Stern Pinball Machine or any Authorized Updates. Please read this entire Agreement, which governs your use of the Stern Pinball Machine, Stern Pinball Software and all Authorized Updates. ADULT CONSENT TO ENTER INTO THIS AGREEMENT, YOU MUST BE AN ADULT OF THE LEGAL AGE OF MAJORITY IN YOUR COUNTRY OF RESIDENCE. YOU ARE LEGALLY AND FINANCIALLY RESPONSIBLE FOR ALL ACTIONS USING YOUR STERN PINBALL MACHINE AND SOFTWARE AND ACCESSING OR USING ANY ONLINE GAMING PLATFORM, INCLUDING THE ACTIONS OF ANYONE YOU ALLOW TO USE AND ACCESS TO YOUR MACHINE AND ANY ASSOCIATED ACCOUNT. YOU AFFIRM THAT YOU HAVE REACHED THE LEGAL AGE OF MAJORITY, UNDERSTAND AND ACCEPT THIS AGREEMENT. IF YOU ARE UNDER THE LEGAL AGE OF MAJORITY, YOUR PARENT OR LEGAL GUARDIAN MUST CONSENT TO THIS AGREEMENT. DEFINITIONS.
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