Stern Pinball Augments Team
Appoints Madeleine Benz as Customer Service Representative and Elizabeth Gieske as Game Software Developer
CHICAGO, IL – June 8, 2023 – Stern Pinball, Inc. (SPI) announced the appointments of Madeleine Benz as Customer Service Representative and Elizabeth Gieske as Game Software Developer as part of our organizational commitment to investing in all processes of our rapidly growing business.
With a passion for pinball and the drive to help others, Madeleine will utilize her experiences and knowledge in her new role as a Customer Service Representative at Stern. Having years of customer service under her belt, she will make customer satisfaction her number one priority and bring her go getter attitude to the Parts, Accessories, and Merchandise department.
Elizabeth graduated from Northern Kentucky University with majors in Computer Science and Media Informatics, soon after taking part in Digital Leadership Development Programs at GE Appliances and working as a Full-Stack Software Developer at Switcher Studio. After playing in her first pinball tournament in 2018, Elizabeth became deeply embedded in the pinball community, becoming a top ranked player and bringing that same enthusiasm and pinball drive to her new role as a Game Software Developer.
“Stern is committed to investing in all facets of our business both external and internal. Madeleine and Elizabeth will provide immediate contributions to the Stern team in addition to our customers,” said Seth Davis, President and CEO of Stern Pinball, Inc.
About Insider Connected
Insider Connected is a comprehensive technology initiative to connect the universe of Stern pinball machines. The platform is designed to enhance and extend player engagement with the games across both home and commercial environments. It also presents professional operators of the pinball machines a robust set of tools to drive location play, build player loyalty, analyze performance, make adjustments remotely, and maintain the machines.
Registration for Insider Connected is available at insider.sternpinball.com. Players can also register at a connected game by scanning a registration QR code on the machine. Once a player registers, they are issued a unique QR Code that can be used to identify that player at any connected Stern pinball machine anywhere in the world. When a player scans into the machine, they can track progress, earn new game specific achievements, engage with the player community, and participate in promotions and Challenge Quests.
“Insider Connected is transforming how players interact with pinball machines. Operators are benefiting from new tools that drive repeat play and help maintain games remotely while players can earn special entertainment location badges,” said Seth Davis, President and CEO of Stern Pinball, Inc.
About Stern Pinball, Inc.
Stern Pinball, Inc. creates compelling entertainment that inspires a lifetime love of games, sparks passion, forges friendships, and connects people everywhere through fun, innovative, technologically advanced pinball games, and experiences. Headquartered minutes from Chicago’s O’Hare International Airport in the heart of North America, the company creates, designs, engineers, manufactures, markets, and distributes a full line of technologically advanced terrestrial and digital pinball games, parts, accessories, and merchandise. Stern Pinball serves digital, consumer, commercial, and corporate markets around the globe.
Recent Stern Pinball titles include Foo Fighters, James Bond 007, Rush, Godzilla, The Mandalorian, Led Zeppelin, Avengers: Infinity Quest, Teenage Mutant Ninja Turtles, Stranger Things, Elvira’s House of Horrors, Jurassic Park, Black Knight: Sword of Rage, The Munsters, The Beatles, Deadpool, Iron Maiden, Guardians of the Galaxy, Star Wars, Aerosmith, Ghostbusters, KISS, Metallica, Game of Thrones, The Walking Dead, Star Trek, AC/DC, Batman, and Spider-Man. A broad range of players enjoy Stern Pinball’s games from professional pinball players who compete in high-stakes competitions around the globe to novice players who are discovering the allure of the silver ball for the first time. To join the fun and learn more, please visit www.sternpinball.com.